Support Information for Koko & Friends

We value your experience of Koko & Friends. If you require any support, have a query, or would like to provide feedback, please contact us using the following email address:

Email: lodewyk@hoodoo.co.za

Frequently Asked Questions

1. What is Koko & Friends?

Koko & Friends is a simple, fun, educational app for toddlers where you get to play with Koko the blue dog and his animal friends. We crafted the app specifically for little hands and minds. 

2. Is Koko & Friends free?

Yes. The app is free to download and includes five fully playable animals. There is also an optional (and small) one-time in-app purchase to unlock the full set of animals. The free version is fully 

3. Does the app collect personal information?

No. We do not collect personal information from children or parents. We do not collect names, emails, photos, location, or contacts.

4. Does the app have ads?

No. Koko & Friends does not include advertising.

6. Is the app safe for children?

Yes. The app is designed especially for children and follows children’s privacy rules such as COPPA. There are no social features, chat, or external links.

7. What age group is the app for?

Koko & Friends is best suited for toddlers (ages 1–5), but anyone can enjoy it. 

8. Do you track my child’s activity?

No personal tracking. We may collect anonymous usage information (like how often the app is opened) to help improve the app.

10. Who made Koko & Friends?

Koko & Friends was created by Hoodoo Pty Ltd.

11. How can I contact you?

Email us anytime: lodewyk@hoodoo.co.za

We’re happy to help!